Travel Advisory: What To Know
Rest assured that the safety and well-being of all of our clients is our top priority at Whym and we are monitoring the latest updates on Coronavirus (COVID-19) from the Centers for Disease Control (CDC), the US Department of State, and all of the airlines we book through.
There are currently mandatory 14 day quarantines in effect in 21 states in the country.
Travelers from states listed below may be subject 14 day quarantines upon traveling:
- Connecticut (to Florida only)
- North Carolina
- New Jersey (to Florida only)
- New York (to Florida only)
- South Carolina
As more information becomes available, we will post it immediately to this page. Should anything change, we will also update all customers with an upcoming trip via email in regards to any necessary steps and post on our social media feeds should any changes affect our clients.
Airlines are working diligently to meet and exceed the cleaning process of every plane with EPA-approved disinfectants and are using state of the art circulation systems, similar to those found in hospitals, which use a high-efficiency (HEPA) filter to circulate the air removing 99% of airborne particles. They are also encouraging anyone who is sick to stay home.
What is Coronavirus?
Per the World Health Organization (because we are definitely not doctors over here), coronaviruses are a family of viruses that can cause respiratory infection, ranging from the common cold to more severe cases. The most recently discovered coronavirus is COVID-19, a new strain of this disease.
How does it spread?
Just like many viruses, Coronavirus spreads between people via coughs, sneezing, etc. This is not an airborne disease.
How can I protect myself?
Wash your hands while singing Happy Birthday. Tired of that one? The chorus of Jolene? How about Love on Top? Recite every title of The Fast & Furious franchise? Okay you get the drift - wash your hands frequently & for 20 seconds. You’re adults, we know this. Don’t touch your face, wipe down areas in public places, and take care of your health.
Am I at risk?
If you are not considered one of the high hazard groups for any respiratory illness (elderly, infants, immunocompromised), nor have you recently visited a COVID-19 hot-spot in the last 14 days, the WHO & CDC are advising that we should monitor the situation and not be concerned if we are maintaining good hygiene.
Should I cancel my trip?
Currently the US government has recommended no non-essential travel if you are coming from one of the higher risk states. If you are traveling with us or anywhere in the next two-four weeks, we will be in touch via email about rescheduling your trip. While we cannot fully cancel a trip, there is something we can do. If you do not know the dates you’d like to travel in the future, we can contact the airlines and have them credit you back the amount spent on the flight. Any airline cancellations will allow you to receive credit that is only usable under your name, similar to frequent flier miles, therefore Whym cannot use it to rebook you. You will have use of those miles for anything you want for the next year. We will also provide you a gift card in the amount of the rest of the Whym that we are able to get refunded for you to use at any date in the future.
Can I change the dates of my trip?
As stated above, while we cannot fully cancel a trip, we can still help. If you would like to change your dates of travel and know the exact dates you would like to go, we can contact the airlines & the hotels and attempt to change the dates. Please note, the airlines are not charging change fees but they are charging whatever the ticket price difference is. Should you want to change dates and there is a fee, you would be responsible to pay that fee. We will always let you know the final cost of change before making any alterations.
We do recommend waiting until about 30 days before your trip to make any decisions as information is updating rapidly minute by minute.